Clicks But No Buys? How To Tell If Your Affiliate Program Is Cheating You

by on February 9, 2011

Question:

How do I know if my Affiliate earnings are being stolen?


I started a blog in October that promotes affiliate products. I promoted products from 3 affiliate networks and to date I have not made a sale from one in particular. Buy.com is the biggest product line I promote and the latest totals read: Impressions 3436, Clicks 660 with a resulting Click Through Rate of 19.21, yet not even one sale. I suspect that my affiliate earnings are being ‘hijacked’, but how do I know for sure?

Answer:

Here is how you can identify potential affiliate commission problems

  1. Check your Statistics at the affiliate program. Where are your statistics coming from with 600 click throughs? If they are your own web statistics, do they match up with what you see from Buy.com’s affiliate reporting? All that counts is the affiliate program reporting, not your web host reporting. If the program matches your reports, then it could be poor targeting. Some web reporting count bots who crawl your site as clicks.
  2. Are you having a technical issue? Really this is the same as #1 above. If Buy.com is reporting the clicks for your affiliate account, then they’re valid.
  3. Is your targeting off? Are you getting people interested in buying to Buy.com or info traffic? If you are getting targeted traffic for the keyword “Sharp Aquos LG542313 install”, those are probably people looking for manuals and not buyers of the TV itself. Do your keywords target torrents or something children who have no buying power are searching for?
  4. Are you tricking people into clicking through? If you aren’t sending people with a buying intent, they’ll never buy. Heck, I’ve never bought anything from Buy.com. Tricking people into clicking through to Amazon can work since they sell SOOOOOO much stuff that with 600 clicks you are bound to get someone who goes to buy something else there.
  5. Are you promoting something that is overpriced? Or something that comes with free shipping elsewhere (like Amazon). No one is going to buy a laptop from Buy.com and pay shipping when it’s available from Amazon for less with free shipping.
  6. Are you promoting something super expensive? People may shop around for a long time before buying a large ticket item online.  It’s really hard to get sales for things like laptops that are over $1000, even with 600 clicks you might only get 1 if you’re really lucky.
  7. Are you promoting something that is out of stock? Hard to earn commissions if they can’t buy what you are promoting.
  8. Are you promoting something that very few people would buy from Buy.com? They sell shoes, but why the heck wouldn’t you buy shoes from Zappos?
  9. Perform a Test! Finally, if 1-8 pass, and if you really want to know for 100% sure, perform a valid test. Pay a friend who doesn’t live anywhere near you and doesn’t share your last name to clear their cookies in their browser 100%, then click through your website through some valid Google search and buy something from Buy.com with their own credit card shipped to their own address.  If you still don’t get credit for the sale, find a new affiliate program ASAP.

{ 1 comment… read it below or add one }

PAUL WASP April 28, 2012 at 8:29 am

Hi,i also have had loads of clicks but no one buying? why is this its through amazon affiliate links on my website i dont understand this? what am i doing wrong? xtremegamerz.co.uk loads of content,cheap prices but no buyers?

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